Cancellation Policy

Dear Customer:
Please pay close attention to our cancellation policy, as we enforce strict guidelines to ensure the smooth operation and quality of our service:

• Once your reservation has been made, you have up to 24 hours to cancel without penalty.

• After this period, no refunds will be issued under any circumstances.

• In cases of duly verified force majeure, a date change may be requested, subject to availability and the submission of physical evidence of the issue (medical certificate, emergency report, etc.).

We appreciate your understanding and commitment to our policies, which are designed to provide you with quality service and ensure a positive experience for all our guests.

📞 If you have any questions or additional requests, please email us or send us a voice message at our reservation numbers:
📲 +503 7024 8286 | +503 2318 8087

Thank you for choosing us.
Mi Costa Vida Boutique Hotel and Restaurant
We look forward to serving you!